Refund Policy


Returns

Full 120 Days Guarantee Or Your Money Back!!

We are proud of our products and provide a 120 Days Guarantee.

 

We Stand Behind Our Products.

We Guarantee our product with the Sheraton Luxuries logo are safe and effective -If any of our products isn't every bit of fantastic as we say it is, simply return it to us for a full refund. Please note: Shipping is non-refundable.

Return Products Must Not Be Damaged.
Important-Please do NOT return any items without contacting us first.
Send the item back in the same condition as we sent it.

Shipping
If an item must be returned for any reason the buyer must pay the return shipping and insurance cost. This will help make sure that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

To return your product, you should mail your product to Sheraton Luxuries 608 Lucerne Ave Lake Worth Florida US 33460 after you have contacted us first.

 

For Product That Arrived Damaged-Please Contact Us First

Please send picture of damage product, order number and email us at: sheraton9188@gmail.com

Let us know if you want a exchange or refund.

 

Additional non-returnable items:
Gift cards
sanitary items

To complete your return, please email us your order number and send order with the return order, so we know who to pay.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sheraton9188@gmail.com.

Exchanges in USA Only (if applicable)-Please Contact Us First
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sheraton9188@gmail.com and send your item to Sheraton Luxuries 608 Lucerne Ave Lake Worth Florida US 33460.

Accidently Added The Wrong Address?

If this has happened to you please contact us immediately and we will try to fix this for you.  Please note if the item has already been shipped out there is little we can we do at that point, but you can still contact and we will help you out. 

Return Policy For Our Partner Products-

For Product That Arrived Damaged-Please Contact Us First

Please send picture of damage product, order number and email us at: sheraton9188@gmail.com

Let us know if you want a exchange or refund.

 

Accidently Added The Wrong Address?

Our partner do not offer this service but we do.

If this has happened to you please contact us immediately and we will try to fix this for you.  Please note if the item has already been shipped out there is little we can we do at that point, but you can still contact us and we will help you out.